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Terms & Conditions

Handbag Craftsmanship

All Paul Aude Handbags are handcrafted in small quantities. Our wide and ever-changing variety of designs, colors, Exotic Leathers and trims make each Paul Aude Handbag a limited edition collectible.

Slight variations in color or texture on our hand-tooled leathers are not only considered normal, it is desirable to collectors.


BILLING AND PAYMENT

Paul Aude accepts PayPal, Visa, MasterCard, Discover, And American Express as forms of payment. We do not charge sales tax, except on orders being shipped to New York State, in which case an 8.625% sales tax surcharge will apply.

SHIPPING

Our goal is one-week delivery from date of purchase, with most orders arriving in 3 business days. All Currently Out Of Stock Items can take between 4 to 6 weeks to be processed. All shipments are sent via UPS and USPS.
Shipping & handling rates are based on service selected and are automatically calculated upon checkout. These rates are for USA and Canada only. Please email us for international shipping rates. info@audeandamy.com

WARRANTY

All Paul Aude handbags come with a 90 Day warranty with proof of purchase receipt that provides a free repair or replacement of any manufacturer defect with your product. It does not cover deliberate damage made to the item due to negligence.

REPAIRS


Mail by USPS To:

Paul Aude

Nannette Distributors, Inc.

19-51 76th street

East Elmhurst, NY 11370

info@audeandamy.com

Important: As per instructions of the U.S. Post Office, in order to ensure proper delivery of your item it is extremely important that you print your name, telephone number and address clearly stating your problem along with a copy of your receipt.

RETURN POLICY

Due to the unique quality of our products and because each one is hand-made in limited quantity, we do NOT accept returns. We do however offer a 2 week exchange policy at our option.

QUESTIONS?

You can contact Paul Aude: info@audeandamy.com
Our hours of operation are M-F, 9-5 PM, Eastern Time.

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